Director, Patient Services Counsel (NJ or Remote)

East Hanover
Jan 21, 2023
Jan 30, 2023
Contract Type
Millions. Bringing life–changing medicines to millions of people, Novartis sits at the intersection of cutting–edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in–house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

Job Purpose:

As part of the Innovative Medicines US Legal group, the Director, Patient Services Counsel will provide strategic counsel to support the Innovative Medicines US business and its therapeutic areas. You will also provide counsel to management and other key decision makers with a significant focus on patient support programs across the Novartis portfolio.

Specifically, this includes the following areas:

• Legal Counsel/Leadership: Act as counsel on a broad range of issues, including patient program design, implementation, commercial contracting, and compliance oversight.

• Commercial Contracts: Provide legal counsel and risk management advice on commercial contracts with patient services' suppliers.

• Regulatory/Promotional Materials Review: Partner with privacy, regulatory, and medical colleagues to ensure timely review of promotional materials. Ensure coordination with other legal associates supporting brand to ensure consistency.

• Risk Management/Compliance: Partner with Ethics and Compliance to proactively identify and manage potential compliance risk.

• Innovation: Drive innovation and actively contribute to new strategies supporting business and contracting goals. Pursue calculated risk–taking in an unpredictable environment with appropriate contingency planning and continually challenge status quo.

• Functional Leadership: Actively contribute to Legal Function though participating in initiatives to build departmental knowledge and capabilities by sharing best practices.

COVID–19: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID–19 vaccine card demonstrating proof of full vaccination for COVID–19 (or other similar evidence of vaccination) or proof of a negative COVID–19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off–site meetings. Employees working in customer–facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to .

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum requirements

What you'll bring to the role:

The ideal location for this role is East Hanover, NJ. However, a distant working arrangement, in the US, may be possible.

• Juris Doctor or equivalent degree is required

• Admission to New Jersey Bar or ability to obtain NJ in–house limited license

• 5+ years of related experience in a legal counseling role in the pharma/biotech industry or a significant healthcare practice at a law firm, is required

• Deep knowledge of US healthcare fraud and abuse laws and enforcement trends is preferred

• Familiarity with patient services programs and related legal, compliance, and privacy issues are strongly preferred

• Strong negotiation and conflict management experience is required

• Strong understanding of the pharmaceutical business and related legal issues

• Excellent business communication, interpersonal, and presentation skills, and strong business acumen

• Good project management skills

• Strong analytical and organizational skills

• Ability to manage and influence across a cross–functional matrix organization

• Ability to manage high volume of work in fast paced environment

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
We believe new insights, perspectives and ground–breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity, and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e–mail to or call +1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:



Business Unit




Work Location

East Hanover, NJ

Company/Legal Entity

Novartis Pharmaceuticals

Functional Area

Legal & Intellectual Property & Compliance

Job Type

Full Time

Employment Type


Shift Work


Early Talent